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Privacy Policy

Data protection declaration

The responsible body for data processing on this website is:

Freudenberg Medical Europe GmbH
Liebigstr. 2-8
D-67661 Kaiserslautern, Germany

You will find the contact details in our imprint
Thank you for visiting our website and for your interest in our company. We take the protection of your personal data very seriously. We want you to feel comfortable and safe when visiting our website. We will treat your personal data confidentially and in accordance with the legal data protection regulations of the country in which the responsible party has its registered office, in particular the EU DSGVO, the BDSG-neu and the TMG, as well as this data protection declaration. This privacy statement applies only to the Freudenberg Medical Europe GmbH website and not to websites to which links may be provided.
The use of our website is generally possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail addresses) are raised, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent.
The following data protection declaration gives you an overview of how we guarantee the protection of your personal data, what kind of data is collected for what purpose and how you can exercise your rights to protect your data.

Security

For security reasons and to protect the transmission of confidential contents (e.g. your entries in the contact form) we use state-of-the-art encryption methods (SSL or TLS). We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Server logs

When accessing our website, data is stored on our web server for technical reasons. 
These are:

  • browser type and browser version
  • operating system used
  • Referrer URL (previously visited website)
  • host name of the accessing computer
  • IP address (abbreviated)
  • date and time of the server request
  • Name of the page called up
  • Amount of data transferred

This data cannot be assigned to any particular person. They are used exclusively to limit and eliminate technical malfunctions or to defend against attacks on our website or other misuse. The log data is usually deleted after a maximum of 30 days. In cases of suspicion, we reserve the right to store protocol extracts until final clarification. In no case personal user profiles are created from these internal protocol data or these data are passed on to third parties. These data are not combined with other data sources. 

Contact form

If you use the contact form offered on the website, your details from the enquiry form including the contact data you provided there will be stored for the purpose of processing the enquiry and in the event of follow-up questions. Your personal data will not be passed on to third parties, this does not affect the forwarding of your data within the framework of order processing and explicit inquiries to other Freudenberg Medical Group locations, which you select in the contact form. With your consent, we also use your contact data to inform you about news or current events, for example.
The transmission of your data entered in the contact form and further processing by us will only take place after your active declaration of consent in the contact form with the processing of your data in accordance with this data protection declaration and thus on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send an informal message by e-mail to info@freudenbergmedical.de. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
The data entered by you in the contact form will be stored by us until you request us to delete, your consent for storage revoked or the purpose for data processing no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

External links

Our website also contains links (=forwarding) to internet offers of other providers. External links, i.e. links to Internet offers of third party information providers, are characterized in that the corresponding target URL is displayed in your browser address bar when approaching the link with the mouse. We are not responsible for the content of pages that are reached via such a link. The data processing there takes place within the scope of the data protection declarations of the respective providers. The opinions and/or statements of fact expressed on the linked pages are the sole responsibility of the respective providers and do not reflect the opinion of Freudenberg Medical Europe GmbH. 

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure anonymous collection of IP addresses (so-called IP masking). As a result, Google's IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area will be reduced beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en). 
For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/. 
We use Google Analytics for the demand-oriented design and continuous optimization of our website. In addition, we use tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer. These interests are to be regarded as legitimate within the meaning of Art. 6 para. 1 sentence 1 lit. f DSGVO.

Google Maps

Within our website, an interactive map of Google Maps is integrated via an API, which should enable you to conveniently display the locations of our contractual partners and conduct a corresponding spatial search. Your browser will connect to Google Maps and other Google services to display this map. Your IP address and any other information is usually transferred to a Google server in the USA and stored there. We have no influence on this data transmission. You can find more information on the handling of user data in Google's data protection declaration: https://policies.google.com/privacy?hl=en&gl=de
The use of Google Maps is in the interest of an appealing design of our online offer and the presentation of the locations of our contractual partners. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Google Fonts

Google Web Fonts are used on our website for the uniform display of fonts. When you visit a page, your browser loads the fonts you need from Google into your browser cache to display text and fonts correctly. Your IP address and any other information is usually transferred to a Google server in the USA and stored there. This gives Google knowledge that our website has been accessed via your IP address. More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/
If web fonts are not supported by your browser, a standard font of your computer is used.
The use of Google Web Fonts is in the interest of a uniform and attractive design of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

cookies

Our website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Some of these are so-called "session cookies". These are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions (Art. 15 EU-DSGVO in conjunction with §34 BDSG) you have the right to free information about your personal data stored with us, its origin and recipients and the purpose of data processing and if necessary a right to correction (Art. 16 EU-DSGVO), blocking (Art. 18 EU-DSGVO) or deletion (Art. 17 EU-DSGVO in conjunction with §35 BDSG) of these data. You can object to the use of your data for advertising and market research purposes at any time.
You can exercise these rights vis-à-vis Freudenberg Medical Europe GmbH by contacting us directly at info@freudenbergmedical.de You can also send your request in writing to the above address. 

Right to data transferability

According to Art. 20 EU-DSGVO you have the right to have your data, which we process automatically, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

contract execution

We collect and process your data for contract processing and any subsequent warranty processing. Within the scope of order processing, the service providers (e.g. carriers, logisticians, payment intermediaries) used hereby by us receive the necessary data.

For further information, please contact

Your trust is important to us. Therefore, we are always available to answer your questions regarding the processing of your personal data. If you have questions which this data protection declaration could not answer or if you would like more detailed information on any point, please contact our data protection officer:
 

Herwig Holzmeister 
Ing.-Büro Dr.Plesnik GmbH 
Reutershagweg 2 
D-52074 Aachen 

datenschutz@freudenbergmedical.de